Figgy Privacy Policy

Last updated: 8 November 2026

This privacy policy explains which personal data the Figgy app processes, why we do so, who we share data with, how long we keep it and what your rights are. We have tried to explain this as clearly as possible.

1. Who are we?

Figgy is made by Get Figgy (sole proprietorship), registered with the Dutch Chamber of Commerce (KvK) under number 72785284, located at Boerhoorn 54, 9481 HE Vries, the Netherlands ("we" or "Get Figgy").

Get Figgy is the controller for the personal data processed through Figgy.

Privacy questions? Email support@getfiggyapp.com.

2. In short

• We only use your health data (such as weight, food and steps) to make the app work for you. We only store it in your account after you have given explicit consent.
• Live location sharing is off by default. Only if you turn it on yourself can members of a private group (or participants of a group walk in such a group) see your current position during a walk. Never in your private zones, never while you are invisible, and we keep no history.
• Other users only see what is necessary: your name, and for walk rounds the details of the round. Only participants see the exact starting point. In groups, members see each other's names and the group messages.
• You can ask Figgy questions through the Figgy Support chat.
• You can join a walk round invisibly.
• In the forum, all signed-in users see what you post. If you post anonymously, nobody can see who you are except the Figgy administrator. Forum photos are resized and stored without location data.
• We do not sell your data and do not use it for advertising.
• Your steps earn you vouchers for Figgy Rewards. We do not pass on which reward you choose to the partner.
• You can fully delete your account in the app.

3. What data do we process, why, and on what legal basis?

3.1 Account and signing in

3.2 Health, nutrition and progress (special category data)

Your health data is not visible to other users.

3.3 Location

Important:

• Live location sharing is your own choice and is off by default (see 3.17). If you do not turn it on, your current location is not stored on our server and not shared with other users. Figgy never shares your walked routes.
• Where you find acorns, your private zones and your walked routes stay on your phone only.
• Your phone keeps the routes of your last 50 walks. They are deleted when you log out or delete your account (or delete the app).
• If you choose "open route" for a round, your phone's maps app opens (Apple Maps, or Google Maps on other phones) with the starting point. What that app does with it is covered by Apple's or Google's privacy policy.

3.4 Walk rounds

3.5 Chat

You can send a chat request to visible fellow walkers of a round, to members of your groups, to people you find through "Find people" (only those who turned on "Findable by name" themselves) and to walking buddies (see 3.15). A conversation only starts once the other person accepts the request.

We do not read your private conversations, unless someone reports a conversation (see 3.7). For group messages and the Support chat, see 3.15 and 3.16. Swear words are automatically replaced with asterisks. To prevent abuse we automatically check for certain links (see 3.7).

3.6 Push notifications

A push notification about a new message contains the sender's name and the message text (for a group message also the group's name). The notification goes via Expo and Apple to your phone and may be visible on your lock screen. You can change or turn this off in your phone's settings.

Reminders the app sends you (for example to log your food) are scheduled on your phone itself and do not go through our server.

3.7 Reporting, blocking and moderation

How moderation works:

• Only the Figgy administrator can read reports.
• Figgy automatically checks the public text of walk rounds, the name and description of groups, and your display name. Links, email addresses and phone numbers are not allowed there. Inappropriate or suspicious words (in several languages) temporarily hide a round until the administrator has looked at it.
• Shortened links and invite links are not allowed in chats. New accounts cannot send links or email addresses for their first 48 hours.
• A round reported by 3 different trusted users is temporarily hidden. An account reported by 5 different trusted users within 7 days is automatically restricted for 7 days (reading and reporting still work). "Trusted" means: an account at least 7 days old that has not repeatedly reported wrongly before.
• Nobody is ever banned automatically. Only the administrator decides that.
• The app shows you why a round or account was restricted or hidden. If you disagree, email us (see section 1).
• New accounts have lower limits for their first 48 hours (for example for the number of rounds, groups and chat requests). Existing accounts also have limits against spam.
• A temporarily restricted account cannot create a group, join a group, send messages, or share its live location or see that of others.
• There is no automated decision-making with legal or similarly significant effects: automatic measures are temporary and can always be reversed by the administrator.

3.8 Subscriptions

Payment is handled by Apple. We never see your payment details. We use RevenueCat to keep track of subscriptions (see section 5).

3.9 Looking up food products

When you scan a barcode or search for a product, your phone requests the product details directly from Open Food Facts. The barcode or search term is sent, and Open Food Facts sees your phone's IP address. Your name or account is not sent.

3.10 Map

The map in the app is loaded from OpenFreeMap. Your phone downloads map tiles for this. The service sees your IP address and which area you are viewing, not who you are.

3.11 Photos and camera

Progress photos you take or choose stay on your phone only and never go to us, to your account or to others. Only a photo you add to a forum post yourself goes to our server (see 3.18). You also use the camera to scan barcodes and for the game's camera mode; those images are not stored or sent.

3.12 Technical data

To run and secure the service, our providers process technical data such as your IP address, times and the type of request (for example in server logs). For route requests we keep track per account per day of how often you request a route (to limit abuse). Legal basis: legitimate interest (security and proper functioning).

Figgy uses no advertising or tracking tools and no third-party analytics services.

3.13 Figgy Rewards

• We do not pass any data to the partner of a reward. The partner only sees the code when you use it yourself in their shop or app. What the partner then does with your data is covered by that partner's privacy policy.
• A unique code goes to exactly one person. If you delete your account, we delete your chosen rewards. The code itself stays marked as "issued" with us, without any link to you, so it is not given to someone else.

3.14 Sharing your walk and the lock screen

• Sharing a walk: the "Share your walk" button makes your phone create an image with your route, distance, time and steps. The image is created on your phone and is not sent to us. It only goes to the app or person you choose in the share menu; that app's privacy policy applies. Note: the route shows where you walked, for example near your home. If you choose "Save image", your phone asks for permission to add it to your Photos.
• Lock screen: during a walk your phone shows the time, distance and steps on your lock screen (and at the top of the screen on some iPhones). This only happens on your phone; we do not receive anything extra. Someone looking at your phone can see it. You can turn this off in your iPhone settings (Figgy → Live Activities).

3.15 Groups, group chat, group walks and the weekly challenge

• A group's name and description, and whether it is open or private, are visible to all signed-in users (so groups can be found). Who is a member, what is written in the group and which group walks there are, only members can see.
• Anyone can join an open group straight away. In a private group the group owner approves new members; they receive a push notification for each request.
• A group owner can remove members and delete messages in the group. The Figgy administrator can read and delete group messages and delete groups, to handle reports and keep the app safe.
• If you leave a group, your earlier messages in that group remain (until your account is deleted). If the group owner deletes the group, all messages and walks of that group are deleted.
• Only members of your groups see your weekly step total, and only if you chose "Join" yourself. Nobody else sees your steps per day.
• Your walking buddy profile is only visible to other users who are also looking for a walking buddy.

3.16 Figgy Support chat

The Support chat is a conversation between you and the Figgy administrator (Get Figgy). Only you and the administrator can read it. The administrator receives a push notification for each new message. Please do not share health data or other sensitive data we do not need in the Support chat. Instead of the chat you can also email support@getfiggyapp.com.

3.17 Sharing your live location (off by default)

How it works:

• Off by default. You only share once you turn it on yourself: per group walk ("Participants can see me during this walk") or under Location sharing for selected groups.
• Private groups only. Anyone can join an open group, so you never share your location there. You never share your location on public walking rounds.
• Who sees you: only active members of the private group for which you turned sharing on; or, for a group walk of a private group, the other participants of that walk, from 15 minutes before the start until 3 hours after. People you blocked or who blocked you never see you (and you do not see them). Banned and temporarily restricted accounts see nobody and are seen by nobody. The server checks this, not just the app.
• Only during a walk you start yourself in Figgy. The app then sends your current position about every 15 seconds, and only if the server confirms that you are sharing at that moment.
• No history. We only keep your latest position (one row that is overwritten each time). Others only see a position if it is less than 2 minutes old. A position is deleted as soon as you stop walking, turn sharing off, go invisible or enter a private zone, and in any case automatically within about 15 minutes of the last update.
• Private zones (for example your home) are stored on your phone only. In a private zone the app sends nothing and your position is deleted immediately.
• "Invisible": one tap on the map makes you invisible for an hour; your position is deleted immediately.
• You can stop at any time: turn sharing off per walk or under Location sharing. This withdraws your consent.
• Even if you do not share yourself, during a walk you can see who in your private groups or group walk is sharing with you.
• Only share with people you know and trust. If you are under 18, talk to your parents or carers first.

3.18 Forum

• Who sees what: what you post in the forum (with your name and activity ring) is visible to all signed-in Figgy users, except people you blocked or who blocked you.
• Posting anonymously: if you turn on "Post anonymously", other users only see "Anonymous squirrel", without your name, ring or profile. Your real account is still stored with the post, so you can edit and delete it yourself and so the Figgy administrator can deal with abuse (for example when it is reported). Only the administrator can see who wrote an anonymous post; other users cannot, not even through the app's technology (the server enforces this). Anonymous posting is not possible in the "Introduce yourself" category. Note: what you write in the text itself can still make you recognisable.
• Health: in the forum you may share something about your health, weight or food yourself. You do so voluntarily and it is visible to other users (anonymously if you choose). Don't share anything you don't want others to see.
• Photos: your phone resizes a photo (at most 1600 pixels) and saves it again. This removes the EXIF data, such as where the photo was taken and the phone model. The photo is stored in protected storage at Supabase (EU). Other users can only view a photo through a temporary link, and only while the post is visible. The file name contains no data about you. A reported photo is hidden immediately until the administrator has reviewed it. Don't show other people's faces, addresses or other personal details.
• Following: you automatically follow your own topics and get a push notification for a new reply. The notification only mentions the topic title, not who replied or what they wrote. You can unfollow at any time.
• Reporting and blocking: you can report topics, replies and photos (see 3.7). The reporter does not see the writer. You can block someone or choose "Hide this writer" (also for anonymous posts, without seeing who it is).
• Moderation: links, email addresses and phone numbers are not allowed in the forum; swear words are replaced with asterisks; posts with suspicious words (such as scams or spam) are hidden until the administrator looks at them. There are limits (for example at most 5 topics a day) and new accounts can only reply during their first 24 hours.

4. What do other users see?

Visible to other signed-in users:

• Your display name, only where needed: to people you have a conversation with, to visible fellow walkers in the same round, and on rounds you organise.
• Rounds you organise: title, description, country, city, date, time, distance, number of participants and your name as organiser. Anyone with a Figgy account can search rounds.
• Only the organiser and participants see the exact starting point of a round.
• If you join a round visibly, the organiser and the other visible participants see your name.
• If you join invisibly, nobody sees your name, not even the organiser. The organiser only sees that there is an "invisible participant" (a random number) and can remove that participant from the round without knowing who it is. Invisible participants do not see other people's names and cannot chat.
• Only the person you chat with sees your private messages. Only the Figgy administrator sees your messages in the Support chat.
• Groups: everyone with an account sees a group's name, description and whether it is open or private. Only the members of that group see your name as a member, your group messages and the group walks (with meeting point and who is going). The owner of a private group also sees who has requested to join.
• Weekly challenge: only if you choose "Join" do members of your groups see your name and your total steps for this week.
• Findable by name (off by default): people who search see your name and can send you a chat request.
• Walking buddy (off by default): other people who are looking see your name, area, pace, times and note.
• Live location (off by default): only the people listed in 3.17, only your current position, only during a walk.
• Forum: your topics, replies and photos with your name and activity ring; when posting anonymously only "Anonymous squirrel". How much support a post received (not from whom). Nobody sees who follows a topic or whom you hide.

Never visible to other users: your email address, your health and nutrition data, your steps per day and your weight, your walked routes, your private zones, your location (unless you turn on live location sharing yourself, see 3.17), your subscription, your chosen rewards and codes, your reports, who you have blocked, and moderation data.

Internal only (Figgy administrator): who wrote an anonymous forum post, signals on forum posts, reports and their copies, the moderation log, the Support chat, and for administration the data needed to handle a report. The administrator can read group messages; private conversations between users only if they have been reported.

5. Who do we share data with?

We work with these service providers (processors or independent parties). Processors have agreed to use your data only for Figgy.

We do not sell your data. We may disclose data if the law requires us to, for example under a court order, or where necessary in case of immediate danger to someone's life or safety.

6. Transfers outside the European Economic Area

Your account data is stored with Supabase in the EU (Ireland). Some providers (also) process data outside the European Economic Area, mainly in the United States. Appropriate safeguards apply:

• Supabase: data processing agreement with the European Commission's standard contractual clauses.
• RevenueCat: data processing agreement (part of their terms) with standard contractual clauses.
• Expo: states that it complies with the EU-US Data Privacy Framework.
• Resend: certified under the EU-US Data Privacy Framework, plus standard contractual clauses.
• Apple: processes data under Apple's own privacy policy; Apple participates in the EU-US Data Privacy Framework.

7. How long do we keep data?

8. Deleting your account

You can delete your account in the app (Account → Delete account). This is what happens:

1. We ask RevenueCat to erase your subscription data.
2. We delete your forum photos from storage.
3. We delete your account, profile, backup, participations, rounds, chat messages (including in groups and the Support chat), conversations, group memberships, your location sharing choices and any latest position, blocks and chosen rewards. From your forum posts the title, text, photos and the link to your account are removed; only their place in the conversation remains ("This message has been deleted"), so other people's replies are not lost. Your support, followed topics and hidden writers are deleted.

If one of these steps fails, we do not half-delete your account: you get a message and can try again or email us.

Please note:

• You cancel a running subscription yourself with Apple (Settings → your name → Subscriptions). Deleting your account does not stop the subscription.
• What remains (see section 7): copies in reports (at most 12 months, with your name replaced), the moderation log without your name (at most 2 years), and a ban code if your account was banned.
• If the administrator deletes your account (for example after a ban), we also erase your data at RevenueCat.
• A group you owned is transferred to the Figgy administrator so the group and other people's messages are not lost. Your own messages in that group are deleted.

9. Your rights

You have the right to:

• access your data;
• have incorrect data corrected (you can change much of it yourself in the app);
• have your data deleted (you can also delete your account yourself);
• restrict processing;
• object to processing based on legitimate interest;
• receive your data in a common format (data portability);
• withdraw your consent. For health data you can do this by deleting your account; for live location sharing, the weekly challenge, "Findable by name" and looking for a walking buddy by turning it off in the app; and for location (including background location during a walk), camera, photos, Apple Health and push notifications via your phone's settings. Withdrawal does not affect processing before it.

Email your request to support@getfiggyapp.com. We respond within one month. We may ask you to confirm your identity.

10. Complaints

If you disagree with how we handle your data, please let us know. You can also file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl), or with the supervisory authority in your own country.

11. Security

Data travels encrypted over the internet. In the database each user can only see their own data, apart from what you share on walk rounds, in groups and in chats. The server checks who may see whose live location on every request. Secret keys are only stored on the server. We check security with automated tests.

12. Age

Figgy is only intended for people aged 16 and over. If you are 16 or 17, be extra careful with meeting up and with sharing your live location, and only share your location with people you really know and trust. We recommend discussing this with your parents or carers first.

13. Changes

If we change this privacy policy, you will see this from the date at the top. For important changes we will let you know in the app.